Huawei truth:
shopping here the ugly culture of backward management (zz)
Two or three years ago, a lot of people write books praising Huawei, Huawei truth, soil, etc. wolf breakthrough. Huawei in the eyes of the people has become the most successful management of the Chinese legend enterprises, Ren Zhengfei, has been portrayed as a very charismatic, with the management philosophy of the great entrepreneurs of the image. But the real cultural experience and the use of Huawei, Huawei truly understand this work is that we live in one of Huawei employees, Huawei only if we know what the situation is now. In recent years, and I see Huawei, but as described in the title: x ugly culture of backward management, poor efficiency and low morale.
Huawei cultural What? Ren Zhengfei, said that he can not clearly describe Huawei culture. However, the staff in our view, the so-called Huawei culture is nothing more than the well-known slogan Huawei within the concrete. These slogans including "culture of the wolf", "results-oriented", "burn the birds are still alive Phoenix," "Cold decade bench to sit," "suffer from Lei Feng", "10% of the IP is toasted, desperate survival beyond", "Customer service is our survival the only reason "and so on, the manager of the world community (bbs.icxo.com) inside a lot of people have discussed.
Things have a process of development in the early stages of development, Huawei, these cultural indeed been implemented, and have a great role. Emerged, today's cultural reality Huawei has been watered down to describe the ugly is not an exaggeration. "Results-oriented" into only concern, not concerned about the process. For example, indicators sprint, Huawei is the work of a major feature. By the end of quarter end, the district director, office of the product manager for a small calculation and racked his brains all increase their revenues, the cost of indicators. The financial system is not sound situation i status, and even spent a lot of time manual calculation. At the end of the quarter and the year when the poor have seen the rapid rise in the indicators, and finally one day before the deadline, or even hours to complete standards. And therefore, toasted - phase, the company happy at all levels also pleased. But who knows how much this hidden inside? Offices, representatives of the grassroots with good customer relations signed in advance of the completion of the installation of indicators has become open secret. In a good rate after the installation is complete, the project management chaos, confusion contract management, and how many issues are covered. But Huawei in the process of pursuing his goal has even forgotten the basic humanistic concern. The number of foreign staff in two to three years to have no country, the number of employees suffering from illness due to exertion, the number of employees unable to protect his wife during childbirth side.
"Suffer from Lei Feng" has turned into a portrait of whom who suffer. Who dares to take the initiative to fool is the one responsible. First, the confusion in management, the division of responsibility is not clear, whomever can; Second, each department are very busy, Huawei each department in overload operations (all overtime Huawei how powerful, though many are not efficient honest), in accordance with the normal workload, who more difficult to bear all the responsibility, together with the work will only affect their own work. So we all mutual shifting of responsibility, which also results in a more time-consuming, all add to the burden, forming a vicious cycle. The so-called "suffer from Lei Feng" has no system of protection. Lei Feng do either assume more responsibility, perhaps success and look forward to a series of head-to one day, 1:00 compensation, the risk is too small; Either it done smashed by higher repair, as results-oriented, This is inevitable. The disorder, a lot of work is the lack of effective support, although bad job is also difficult to say one person's responsibility, but little real concern to the leadership issue, but the staff just punishment. So even if some staff work very hard, but is not recognized.
Say "culture of the wolf." "Wolf" is probably all of the Huawei culture that most words. Wolves Huawei, of course, are described by Jia Pingwa was placed in the "totem" status. However, the wolf is a fact of life in the natural world was very humble, the poor animal. Occupy other meat animals may not occupy the site by 1:00 painfully food, potable all points, even the bones, carrion should not eat 1:00 left (of course wolf started to eat), or even injured will be similar wolf eradication. Huawei If the school wolf, it is like the wolf only as a humble and poor survival. Some say from each other, we learn from the wolf on the merits of the trip, we can do elephants, lions. But do not forget that any system are inherent unity, coordination, which is the natural operation of the decision, just like the lions can learn some skills wolf, but the wolf would never survive in the heart of a lion's body. Huawei is now used in the heart of a wolf to do things, how to make it the lion's achievement?
Management is the highest state and government inaction, and inaction and rule a large extent depend on the cultural penetration, we need a unified corporate culture under the guidelines work, the operation of enterprises will be very smooth. While the wolf as a symbol of a culture at least two aspects of the shore. A wolf culture is not clear, everyone is susceptible to its own understanding, a clear ideological point they often go to extremes. Now the wolf like Huawei culture, from the external become internally, a squeeze on other sectors of the press staff. For example, market sector, this sector has always been the most "crying wolf", in order to DealSAN they can make great efforts, however, in the past, or domestic development, this effort is more market their own staff in their own time for more work, more pay to get the DealSAN success. But now this effort by their own, become more of the other departments and corporate profits squeezed. In the interests of all customer-oriented direction, many market Huawei's staff into a spoiled child, the lack of basic negotiating skills to meet customer requirements, unprincipled, internal publication of this research is forced, forced aftermarket pressure Period. In order to achieve the sales target market, the market itself is the performance of the whole company simply lost profits, other departmental staff to numerous injuries; 2, the wolf is not a modern enterprise culture should be advanced culture. Aggregate refining world-renowned enterprises and cultural development, and from all the people-oriented, to respect others in the refining enterprise culture, a common vision, layered strategic planning, the building of spiritual civilization into excellent step programs closely related to the work (the meantime experts cited the article). Fine if GE management, the People First Panasonic, Sony Ericsson passion, innovation and rapid response. Modern society is increasingly respected personality in an increasingly emphasizes innovation, increasing emphasis on harmonious direction. Wolf stressed desperately culture, emphasizing the individual sacrifice for the collective, stressed obedience and patience. Wolf by the culture has become more backward, ugly! Perhaps in the early Huawei own situation and environment to determine Huawei Bo fans have a chance to survive.
But things are always evolving, Huawei development today, with tens of thousands of employees, a global business development, in such a need for innovative high-tech industry, but also to the cultural symbols of the wolf is really unimaginable. The greatest impact is the talent, creative talent is the most valuable talent, and such talents often have personality, personality obliterated in the environment and how to retain such a talent? Impossible. Huawei senior, it is clear to see, in addition to a previous Made foreign monks, as long as it did not stem from the Huawei are all senior local factions, even an eight large straitjacket said. Apart from the ideological and highly unified local factions, Huawei not brook any talent. Huawei formed a very closed environment, in this environment, and have a very special culture that is success-oriented, radical and extreme lack of human caring.
But any organization is composed of, if not bound by respect for the individual corresponding feedback, Huawei has a very serious brain drain phenomenon, a number of important posts to the n-no experience as a new staff, leaving the people to understand playing safe, the day of counting day, to understand the nature of the loss, not the feelings of a tool. Many new technical staff not learn of the passing of responsibility, this retreat is not a pragmatic already very familiar with the inverted. Their job is more of this confusion deepened into a vicious cycle.
As to "burn the birds are still alive Phoenix", "cold benches to sit decade," these words are as empty talk. If not see hope, Huawei grassroots staff why there is so much depression, anxiety disorders, suicide, self-mutilation? There is no need to be more specific on January 1, for example, I believe Huawei employees understand.
In the past few years, Huawei has been sang in overseas markets but also from a lot of very serious issues, particularly the rapid decline in the quality of services, and the soaring cost of these is not a personal reasons can be explained. Slogan culture surface, if summarize, then, the deep-seated cultural Huawei also is no more than two points inside, in addition to the wolf, there is bad in Chinese culture - Chinese Culture bad side, they worship power, and human concept, and even black-face concept, and so on.
First, the power worship. Ren Zhengfei, Huawei has single-handedly created, but Huawei has become his client. The style of leadership is strong, the motion was Known management. He wants to control you, you scolded first meal, you think wrong. The motion was undeniable themselves with some of the advantages he can be fair, the advantages of this course, a job can also have their own side. But first motion was not solve the problem, followed by the motion was to cover up the problem. People were cursing, at your job and your ability and not controversy, the long, unmanned outspoken. Real management is based on effective communication, the motion was not really any case. Unfortunately, in the style of such deep-rooted Huawei was handed down, I had the honor had the experience of senior style. When the first not to understand the situation, analyzing the reasons, but took the lead the next meal tongue. Then understanding of the situation, of course, patience is limited, the motion was still at every turn. Under such circumstances understanding of the situation can be imagined, the solution methods can be imagined.
Some said here digression, in fact, Huawei, in addition to the so-called senior However REN Wei is the only from the Dow, is not smart, not not act, but never their own independent thinking and creativity, they have always been set in the ideology laid down some Crude the outmoded ways. What scolded them for the following? Those who can afford to have the integrity of independent thinking, not people casually call to drink. Lee is not a man of the right and left. Ultimately, his appreciation of, strokes back.
Secondly said compassion, face, the black school. How say, everywhere. For example, act like the old staff, new employees shouting themselves hoarse nor your rationale. Huawei made to the need for a coordination of various departments to complete the work as politics has become as difficult and complex. Or ask others to act in line with the rituals work, it is already impossible to (mention some rules already unreasonable), the necessary familiar various power structures and relationships can be plenty. Indeed, in Huawei really feel there is no new, exciting and dynamic people feel the culture there. The so-called Huawei culture is nothing more than the combination of the above two.
With the wolf of cultural inferiority of Chinese culture and guidance, Huawei's management status can be imagined. Although Huawei launched IPD, although in the implementation of end-to-end delivery, but more than a castle in the air. In practical work, management confusion everywhere, "the rule of man" everywhere. Others need to mining, optimization of management reported that the case of project management, there are many. For example, in a project implementation, the customer delivered to the right Huawei demanding, Huawei is not acceptable, when customers show contracts, the market staff became aware of the provisions in the contract, and even ridiculed by the customer. There IPD flow problems, IPD's goal is to achieve the various sectors, including the entire development process to promote research and development work, but IPD Huawei has been implemented in many years, it remains the market strategy, services, research integrated into production. The department has never been taken seriously, these representatives sent by the IPD, many processes are in the flow of the situation. These things should be said that the root of all cultures and management backward, and the resulting staff ideological tremendous changes. Now few people seriously fully responsible in the act, the following individuals powerless, and no reform of the upper spirit is unwilling to innovate, with a high salary, stock, muddling along. Everybody seems to busy, but busy in the current rules are far things.
If Huawei's success is based on the previous individual ability and charisma, now more staff is based on the outstanding quality of primary and dedication (from the eight-hour, free). Chaos in the management, efficiency and lower the circumstances, Huawei's rapid development, if not tens of thousands of staff is not free to pay the support. The staff there is always the limit, Huawei's rapid development, sooner or later would encounter difficulties, as mentioned earlier, despite the cheap labor market in China, Huawei will never lack novice, but these newcomers will be for a lower overall efficiency, more difficult to maintain. Besides, there are international pressure, it is necessary to use foreign workers, they need to support the high cost, they want to pay? Free, it is impossible.
Some estimates have knowledge of the bosses. Why such an article published descend, but the boss did not realize that these issues are not thinking behind a personal cause, but he single-handedly created the corporate culture. If many people thought wrong, it is a corporate environment him wrong. To perform good deeds and evil nature always exist in the hearts of people. He environment conducive to their survival demonstrated by the side, and in Huawei - to survive to become shameless. Yes, it was a more serious, but a shameless phenomenon in Huawei has absolutely not the individual. Some people can be at the right impassioned responsibility for customer satisfaction, and the reason is right no closer to the extreme, and the others are dead because so tired, but he just chilling just chilling. Some people can be difficult when the project must progress far, progress smoothly, they come running indisputable benefits. Huawei to many such people provide the soil, but not to serious work, hardworking people of the opportunity to contrast the serious work always think about protecting themselves, or at any time will suffer victims. The result will only be more and more it is the former, the latter less - the vitality of enterprises also will dissipated.
Terrible is that this phenomenon also see signs of change, or even the possibility of change. Just a few days ago manager in the world (icxo.com) saw a loss of Huawei insider: "The foam did not accurately judge the valley, local markets and products blindly optimistic, causing 500 million yuan device inventory and backlog; NGN has lost more than one billion, 3G so far more than 4 billion loss, do not know when to recover investment, "December 2006" Huawei "182 (do not know who leaked to the icxo.com), a" pragmatic research direction and 20 years of arduous efforts, "the article, Huawei in the market in recent years faced a difficult conclusion, and market development for the self. However, this may already reflect too late!
The boss can understand that the problem is the essence of a problem, but it did not. "Him" is still urged people to improve their ideological level, strict demands on themselves, to pay more. "To spend a happy life full of difficulties," it is more people shaking their heads. Let all the more rest, more noble in the entertainment, in order to liberate their souls. Are we all not so? You create a corporate culture has no respect for personal space, you create a management system to bring the rest are deprived ah. Now instead frustrating because we do not know, the irony too. Look again at the accident occurred frequently, reflect on the leadership of those below it, opening responsibility, and has never personal accomplishment, seems to have become stereotyped writing. All these can only be seen from the still immersed in the past that a success: by the time he led an ideological campaign to mobilize all, in sports to improve, and then following a campaign corrected the shortcomings of the last campaign left. But now that of a young Who?
Now the Chinese society, many people yearn for fame and fortune, many people yearn for freedom, but very few have purely moral pursuit of the noble, and collective dedication, the community also because we did not give these people the success of the soil, almost all of these people have become martyrs. Besides Huawei struggle for itself difficult and lofty ideals with the reality of Huawei struggle for those who hold shares for senior staff to the old struggle. Now the outstanding young people, we want the freedom and respect to the 1980s the passion and moral concepts to manage now, only a blind alley. In modern management to sophisticated, modern outstanding enterprises can rely on is not a sports management. These methods may be China's national conditions with a certain degree of, but an entrepreneur, if not break the shackles of its own inherent sense, to see outside their own things, if not break through the limitations of the surrounding environment to make the vision of international innovative change is not a good allocation become entrepreneurs he enterprises in the international community can not really achieved success - long survive.
Has the ability to resolve the problem is the second question. Reform must touch the top interests. This is a solid foundation and huge, tangled class, how to deal with these people with vested interests will become a major problem. Recent Placement pay for the failure fully explained the problem. Some say Huawei has been improving, the introduction of so many outstanding management model. But I said that if not to be the first to change the current culture, the introduction of all wastes. No matter how good management model, or IPD, or ERP, no matter how good-looking, Huawei now on the management level staff and ways of doing things, only one of the Fail swap. For example, Huawei to build various IT systems and processes, but the feeling of grass-roots workers have not diminished, but the increase of the burden. Huawei has also grants employees the mission of Statistics. Huawei is not what needs to introduce advanced management methods, but first reform its own culture, to accommodate those advanced things. No seriously working staff, the leadership did not have the ability, no staff laid the work environment, how to accomplish these systemic reform? Out like a digestive problems, malnutrition, and you do not give him desperately Cypriot food, but to his stomach conditioning, improve his appetite.
Huawei's future is anything but reassuring. The manager (icxo.com) published an article recalled, "As we young, unable to avoid solutions in the understanding inaccurate, can not be avoided in the design, realization of the existence naive and shortcomings. In 1998, users switch plate design unreasonable because, in the whole Network block more than one million users plate rectification; in 2000, optical network equipment because of power issues, in order to charge the customers and the integrity of our recovery from the Internet, to replace the more than 20 10000 features, these features in a warehouse mountains, causing loss of more than 1 billion; a Western European operators, because I the customer needs to understand deviations, a lack of timely delivery, in accordance with the contract compensation; Asia Pacific is a mobile phone operator, we choose the CRBT system, as the project is extremely tense, resulting in low-quality projects, resulting in Yuanyang lines such as low-level mistakes, and give customers a great impact; VPN systems because they do not account escape design, system interruption caused partial failure, customers can not use business; the system, management authority but is not based on the user's role-based design, as too much authority, misoperation caused paralysis, and so on the whole system, not because of our young and naive, because this young and naive, we must also pay more price only, system design and development should be replaced, the work of the past has therefore vain. "
The text is actually a comprehensive review of Huawei decade. In 2005, Huawei's overseas revenue exceeded domestic, and behind this performance, Huawei has experienced enormous difficulties. Lack of funding, and fierce competition in the CIS market, Huawei humiliation people, who have been a 10, won the first 38-dollar contract, the board, to 600 million US dollars in 2005 sales, the company's most important markets. In the demanding European market experienced three years of certification, we finally passed the examination British Telecom, British Telecom important cooperation partners; In order to obtain a Middle East telecom operators authorized, in the face of world-class competition in the telecommunications equipment maker, we run the outdoor temperature of 60 degrees field operations , for several months, relying on the people of the sincerity of customer service, after two years of unremitting efforts, I finally opened the world's first Secretary for a commercial 3G.
So, it really was not to criticize and criticize. As a Chinese person, I hope that Huawei's international success. Huawei can hope for a cultural change, to establish respect for knowledge and talent of a vibrant cultural atmosphere, thereby establishing efficient operation of the management mechanism. Only then Huawei to attract talented people, can we change the inefficient, wasteful alarming situation in order to maintain a reasonable level of profit, survive only with a "big" companies. So, the staff, enterprises, is beneficial to the country. Otherwise, Huawei always like soil only with the wolf as do a second-rate play, even in a poor environment when dead! This is not only Ren Zhengfei, Huawei is not only the staff, and also a tragedy. (I of the location and capacity constraints, thinking that things will inevitably be biased, but claim is sincere attitude to think and write. This is disputed by the right people, and I hope you can also use the same attitude to comment.)